Delivery / Returns

Delivery / Returns

Location
Method
Expected Delivery 
United Kingdom
Royal Mail 1st Class
Royal Mail 2nd Class
Special Delivery Guaranteed by 1pm®
3-5 business days from the date of dispatch 
5-7 business days from the date of dispatch 
Place order before 3pm on the previous working day to receive in time
Europe
Royal Mail International Standard
Royal Mail International Tracked & Signed
5-7 business days from the date of dispatch
3-5 business days from the date of dispatch
United States & Canada
Royal Mail International Standard
Royal Mail International Tracked & Signed
International UPS Delivery
7-10 business days from the date of dispatch
5-7 business days from the date of dispatch
3-5 business days from the date of dispatch
Rest of World
Royal Mail International Standard
Royal Mail International Tracked & Signed
7-10 business days from the date of dispatch
5-7 business days from the date of dispatch

 

Subscriptions

For subscription orders please allow up to 6 weeks for delivery of your first issue, all issues after this will be delivered within the first week of every issue . 

Returns

We do not accept returns, unless damage has been to the product in transit or does not match the client order details. ACT takes extreme precaution of quality control and checks every single item by had before shipping.   

Exchanges

We do not accept exchanges. 

Refunds

We do not accept refunds. 

Damaged Items 

If your order arrives damaged, please send images to: info@seetheact.com From there your issue will be resolved within 24-48 hours. 


General Order Enquiries

For any other general queries about orders please email: info@seetheact.com and we always aim to respond within 24-48 hours.